Network Setup Guide

NoPileups must first be integrated into your car wash's network before it can begin protecting your tunnel.

Before Getting Started

Make sure you have the NoPileups Installation Kit we shipped to your site. It should contain:

  • The NoPileups Server
  • 2 USB-to-Ethernet adapters
  • 2 5-port gigabit switches

Depending on your tunnel controller, we will also include an ADAM Controller with your kit. The ADAM allows NoPileups to speak with your current equipment.

Install Process

NoPileups requires a small computer, called the NoPileups Server, be added to your network. Using this server, we are able to:

  • Get the conveyor speed, pulse, and ability to trigger an e-stop from the tunnel controller
  • Access the camera network and the individual cameras
  • Provide remote support via Internet connection

NoPileups’ install process has three steps: Connecting to the Tunnel Controller, Connecting to the Camera Network, and Connecting to the Internet.

Step 1: Connecting to the Tunnel Controller

In order for NoPileups to properly protect your tunnel, we require specific networking. These two network topologies will help you connect everything correctly:

If you’re using TunnelWatch version 4 or a controller we can connect to directly via software, we require the NoPileups Server be connected to the same network.

This is accomplished by connecting an Ethernet cable:

  1. From the SonicWall x3 port to the provided gigabit switch.
  2. From the TunnelWatch computer to the provided gigabit switch.
  3. From the NoPileups Server’s USB-to-Ethernet adapter to the provided Netgear switch.

If you’re using a tunnel controller requiring an ADAM, we need an Ethernet cable routed from the ADAM to the camera network and NoPileups Server (or where NoPileups will be able to connect to both).

Step 2: Connecting to the Camera Network

In order to accurately track vehicles and trigger an e-stop, NoPileups requires a gigabit connection between the camera switch and the NoPileups Server. The camera switch should be Power-over-Ethernet on all gigabit ports. If you need a new switch, you can find our recommendations here.

We require two devices to connect to the camera network. The first is the NoPileups Server. The second is the Display Interface.

The internal NIC on the NoPileups Server must be connected to the camera network. If there are available ports on the camera switch, connect an Ethernet cable between the switch and internal NIC.

  • If you are using our Display Interface, an Ethernet cable must connect the front of the tunnel to the camera switch.
  • If you are using a tablet such as an iPad for a Display Interface, a wireless network connected to the camera network must be available.

Step 3: Connecting to the Internet

NoPileups provides support during your hours of operation. Therefore, we require Internet access with ports 8041 and 443 open in order to provide remote support.

Direct Internet access to the modem or camera network would be preferred, so we don’t have to contact whoever set up SonicWall and request port forwarding for 5000, 5001, 8041, and 443.

  • Connect an Ethernet cable from the Internet connection to the NoPileups USB-to-Ethernet adapter.